Refund Policy

MailTube Refund Policy

Effective Date: 30/01/2024

Thank you for choosing MailTube for your video-sharing and streaming needs. We appreciate your support, and we want to ensure that you have a positive experience with our platform, including our Pro Membership. Please carefully review our refund policy to understand the terms and conditions related to refunds.

1. Refund Eligibility:

- Products/Services Covered: This refund policy applies to the Pro Membership subscription purchased directly from MailTube.
   - Timeframe: Refund requests must be submitted within 1 day of the Pro Membership purchase date.

2. Refund Process:

- To request a refund, please contact our customer support team at [email protected] 

 - Provide your order number, the reason for the refund request, and any supporting documentation if necessary.
   - Our team will review your request and respond within 1 business days.

3. Approved Refunds:

- If your refund request is approved, the refund will be issued to the original payment method used for the Pro Membership purchase.
   - Processing Time: Refunds may take 2 business days to be processed and reflected in your account.

4. Non-Refundable Pro Membership:

- The Pro Membership subscription fee is generally non-refundable. However, exceptions may be made in certain circumstances, such as technical issues or service disruptions attributable to MailTube.

5. Cancellation of Pro Membership: 

- If you cancel your Pro Membership subscription, the cancellation will be effective starting the next billing cycle, and no refunds will be provided for the current billing period.

6. Policy Changes:

- MailTube reserves the right to modify or update this refund policy at any time without prior notice. Changes will be effective upon posting to our website.

7. Contact Information:

- For any questions or concerns regarding our refund policy, please contact us at [email protected]

By purchasing a Pro Membership with MailTube, you acknowledge and agree to the terms and conditions outlined in this refund policy.

Thank you for being a part of MailTube. We value your support.


MailTube Team